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Privacy Policy

TechnicalitiesPlus recognizes the importance of protecting the privacy of your personal information. We have prepared this Privacy Policy to provide you with information about our privacy practices regarding our platform, ShopCloseBuy.

  1. What Personal Information is Collected About Me?
  2. We collect your personal information in order to provide our products and services on ShopCloseBuy. "Personal information" means information that can be used to identify an individual. Examples of personal information that we collect include your contact information (name, address, phone number or email address). TechnicalitiesPlus also stores information about your purchase and bidding history through ShopCloseBuy.

  3. How is my Credit Card Data Collected and Stored?
  4. Bambora, our payment gateway, uses a process called tokenization to protect the security of your card. The credit card information you enter on ShopCloseBuy is connected directly to Bambora's servers in an encrypted format so it never passes through our system. Bambora passes us back a token to attach to your user account and we use that token to charge your card when you purchase something from the site or win an auction item. You can choose whether to keep your card on file. If you do, your card data is stored on Bambora's PCI-Level 1 certified server in what they call a Payment Profile and we store the token in your user account on our server. If you choose to keep your card on file will also pull back from Bambora the last 4 digits of your card, the expiry date and the card type so we can provide you information about what card is on file and alert you when it has expired.

  5. How is My Personal Information Collected?
  6. TechnicalitiesPlus collects personal information through the following methods:

    You Give Us Information. We receive and store any information you provide when registering with ShopCloseBuy, making purchases or when you communicate with us by phone, email, or otherwise (e.g. support ticket). This includes names, addresses and contact details as well as information about what you have purchased.

    Information is Automatically Collected. We automatically collect and store certain types of information about your use of ShopCloseBuy. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses ShopCloseBuy.

  7. How is My Personal Information Used
  8. We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers through ShopCloseBuy. These purposes include:

    • Purchase and delivery of products and services. We use your personal information to take orders, process payments, and communicate with you about orders, products and services.
    • Communicate with you. We use your personal information to communicate with you in relation to ShopCloseBuy via different channels (e.g., by phone, email).
    • Investigate, respond to and resolve complaints and service issues (e.g., bugs)

  9. Is My Personal Information Shared?
  10. Your personal information is shared with Vendors only when you purchase an item from them or interact with them. Vendors have access only to personal information needed to take and process orders (this does not include credit card information), and may not use it for other purposes.

  11. What Information Can I Access
  12. You can access and edit your personal information, including your name, address, payment information and contact information, as well as view your purchase and bidding history in the "My Account" section of the ShopCloseBuy website.

  13. How is My Personal Information Protected
  14. TechnicalitiesPlus has put in place reasonable physical, electronic, contractual and managerial measures designed to protect the information we collect from loss, theft, and unauthorized access, disclosure, copying, use, or modification.

  15. Contact Us
  16. If you have any questions or concerns regarding our Privacy Policy or privacy practices, contact us by email to: support@shopclosebuy.ca

  17. Future Changes
  18. TechnicalitiesPlus may modify this Privacy Policy and, if we make changes to it, we will provide notice to you to provide you with the opportunity to review the changes before they become effective and choose whether to continue using our service.